Cookie Policy
Last updated: July 24, 2026
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how the site is used so we can improve it. This policy explains what cookies and similar technologies CylinTech Solutions Ltd uses and why.
2. Types of Cookies We Use
Strictly Necessary Cookies
Required for core functionality such as keeping you logged in, remembering items in your order, and securing your session. The site cannot function properly without these.
Performance & Analytics Cookies
Help us understand how visitors use CylinTech — which pages are popular, how long delivery searches take, and where users encounter errors — so we can improve the experience.
Functionality Cookies
Remember choices you make, such as your delivery location, preferred cylinder size, or dismissed notifications, so you don't have to re-enter them on every visit.
Advertising Cookies
We work with third-party advertising partners, including Google AdSense, which may set cookies to serve relevant ads and measure ad performance. These partners may use cookies to show you ads based on your visits to this and other websites. You can opt out of personalized advertising through Google Ads Settings or the Digital Advertising Alliance opt-out page.
3. Third-Party Cookies
Some cookies are placed by third parties on our behalf, including analytics providers, payment processors (M-Pesa, card gateways), and advertising networks such as Google AdSense. We do not control these third-party cookies directly; each provider's own privacy policy governs how they use the data collected.
4. Managing Cookies
Most browsers let you control cookies through their settings — you can block, delete, or be notified when cookies are set. Note that disabling strictly necessary cookies will prevent core features (such as staying logged in or placing an order) from working correctly.
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies we use. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.
6. Contact Us
For questions about this Cookie Policy, contact us at:
Email: customerservice@cylintech.co.ke
Phone: +254 701 066 845 / +254 702 794 172
Address: Nairobi, Kenya