Question 1

How do I order LPG gas in Kenya?

Accepted Answer

Visit cylintech.co.ke, enter your location, select your cylinder size (6kg, 13kg, 22kg, or 50kg), choose a verified vendor, and pay via M-Pesa or card. Track your delivery in real-time.

Question 2

How long does LPG delivery take in Nairobi?

Accepted Answer

Standard delivery takes 30-45 minutes. Emergency delivery is available within 15 minutes for urgent orders.

Question 3

What payment methods are accepted for cooking gas delivery?

Accepted Answer

We accept M-Pesa (STK Push and Paybill 6392479), Visa, Mastercard, and cash on delivery in select areas.

Question 4

Are CylinTech vendors EPRA certified?

Accepted Answer

Yes, all vendors on CylinTech are verified and licensed by EPRA (Energy & Petroleum Regulatory Authority). We conduct regular compliance checks.

Question 5

What cylinder sizes are available?

Accepted Answer

We deliver 6kg, 13kg, 22kg, and 50kg LPG cylinders. Prices start from KES 1,200 for 6kg and go up to KES 9,500 for 50kg industrial cylinders.

Question 6

Do you offer 24/7 gas delivery?

Accepted Answer

Yes, we offer 24/7 emergency gas delivery service for urgent orders with delivery within 15 minutes.

Frequently Asked Questions

Ordering

Deliveries

Payments

Safety

Vendor Onboarding

Rider Onboarding

Still Have Questions?

Frequently Asked Questions

Ordering

How do I place an order for LPG?

What cylinder sizes are available?

Can I schedule a delivery for later?

How does GPS vendor matching work?

Deliveries

How long does delivery take?

Can I track my delivery?

What if I'm not home when the rider arrives?

Do you deliver to all areas in Kenya?

Payments

What payment methods do you accept?

Is my payment information secure?

Can I pay on delivery?

How do I get a receipt?

Safety

Are your vendors certified?

How do you ensure cylinder quality?

What safety training do riders receive?

What should I do in case of a gas leak?

Vendor Onboarding

How do I become a vendor?

What fees do vendors pay?

How do I receive payments as a vendor?

Can I manage multiple locations?

Rider Onboarding

How do I become a delivery rider?

How much can I earn as a rider?

Do you provide insurance?

How do I get paid?

Still Have Questions?